The ISO 14001:2015 and ISO 9001:2015 certifications remain in place.
During the annual review by DQS GmbH, the certification audit according to ISO 9001:2015 (quality management) and ISO 14001:2015 (environmental management) was carried out at GMC-I Service GmbH in the week from 08.07.24 to 10.07.2024.
The management system is fully effective and fulfills the requirements of the mentioned standard. No deviations were found.
To summarize: Our service has successfully passed this year's audit, which means that the ISO 14001:2015 and ISO 9001:2015 certifications are still valid.
This year, Thomas Hauptmann and Wolfgang Freund from DQS conducted the multi-day audit, which included a comprehensive review of the company's internal standards and management system.
All core processes as well as supporting and management processes were reviewed with regard to quality and environmental management. The focus was on topics such as the new measures to increase customer satisfaction, the interfaces between different processes, internal audits and training as well as the environmental program and environmental aspects.
Objectives according to the audit plan
Our strengths
Conformity confirmed
Potential for improvement
Due to the new process landscape and the new organizational chart, the audit plan was adjusted accordingly this year and new company processes were highlighted. This particularly affected the rental device process and cloud services. It is already certain that the newly introduced sales department will be scrutinized as part of the next review audit.
The discussions were once again exciting and instructive, and we are very satisfied with this year's audit and our work. We take the derived measures very seriously and will now implement them.
We would like to thank all those involved and contributors for their professional commitment and great cooperation.
GMC-I Service GmbH
Beuthener Straße 41
D-90471 Nürnberg
Tel.: +49 911 817718-0
Fax: +49 911 817718-253
Mo-Th 8:00 - 16:30 Uhr
Fr 8:00 - 13:00 Uhr
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GMC-I Service GmbH
Telephone:+49 911 817718 - 0